Subject to funding
As soon as possible up to December 24, 2012 - |
may end early or be extended
35 hours per week|
Work as part of a team supporting an enterprise information technology environment that is primarily based on Windows networking with Active Directory. Respond to requests for service and trouble tickets; install, configure, update and troubleshoot a wide variety of computer hardware, software applications, operating systems and utilities in a highly complex, multi-platform and multi-operating system environment; communicate with clients, IT staff, other institutional departments and vendors by email, phone and in-person to gather information and provide technical advice, new technology solutions and problem resolutions; provide technical advice and direction to front-line client support providers to enable them to answer client questions and resolve less complex problems; proactively recognize and address emergent technological issues; create and maintain documentation related to the installation, configuration and maintenance of all supported systems; research, test and deploy solutions for a wide variety of information technology problems and needs; lead or be a member of small to long-term information technology projects.|
Successful candidates will participate in a wide range of activities, including, student support; institutional, faculty and departmental committee meetings and other initiatives; and professional activities in keeping with their disciplines in and outside the institution.|
Two-year Information Technology diploma from an appropriately accredited institution; three to five years of current and directly related experience; or an equivalent combination of education and experience may be considered. Familiarity with the Vancouver Island University Information Technology environment and processes. Proficiency in planning, implementing and supporting an enterprise computing and communications environment with demonstrated strengths in the following: working in a team environment; oral and written communications; producing and maintaining high quality technical documentation; researching, analyzing and recommending appropriate solutions and strategies; prioritizing and multitasking in a high-pressure environment.|
Must possess a valid Class 5 BC Driver's Licence and have a confirmed satisfactory driving record (as specified in Vancouver Island University policy and procedures).
Recent experience and expertise working with Windows Server 2003 and 2008; Active Directory user and computer administration; desktop computer support in an enterprise Windows environment; enterprise antivirus systems; large scale software administration and deployment systems; administration systems such as the Microsoft System Centre family.|
Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
|Posting Period:||June 28, 2012 - July 04, 2012|
Vancouver Island University regrets that only candidates selected for an interview will be contacted.|
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Aboriginal descent.