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Service Requests

CONFIDENTIAL SHREDDING PICK UP REQUEST

FLEET VEHICLE REQUEST

HEATING & COOLING PROBLEM

JANITORIAL REQUESTS

KEY / CARD ACCESS REQUEST

MAINTENANCE WORK ORDER

MOVING AND MATERIAL HANDLING REQUEST

SIGNAGE REQUEST

 

CONFIDENTIAL SHREDDING PICK UP REQUEST

Please complete the Material Handling Form to request pick up of paper to be shredded. Please coordinate with the scheduled shredding dates.

Contact Shipping/Receiving for open order shredding pick ups.

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FLEET VEHICLE REQUEST

Please complete the online Fleet Vehicle Request Form located under Fleet Vehicles under Guide to Services.

vehicles

HEATING & COOLING PROBLEM

Please complete this online form to report a heating or cooling problem in your area.

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JANITORIAL REQUESTS

Please complete the Janitorial Request Form for general janitorial requests.

ADDITIONAL RECYLING PICK-UP - please submit a Material Handling Form to request pick up.

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KEY / CARD ACCESS REQUEST

Online form under development.

Please fill out a hard-copy NCR (No Carbon Required) form to request keys or card access programming. These forms are available from your Area Secretary or the Facilities Services and Campus Development office. Click here to view an example ONLY of the form. More information on keys & access can be found in the Key/Card section of our Guide to Services.

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KEY and ACCESS CARD Charge backs
Prices subject to change without notice : UPDATED JANUARY 2008
Staff ID/ACCESS Card (obtain through the Photo ID centre) NO CHARGE
Shell Card $8.00
FOB (new and replacement) $20.00
Key cutting first key NO CHARGE
Lock cyclinder change (due to lost keys) $35.00

Keying Floor Plans

 

MAINTENANCE WORK ORDER

Please complete this online form to request general maintenance for Campus facilities. Please note; certain types of work will be charged-back to your department.

Click here for the definition of a chargeable service .

Click here for the definition of general maintenance.

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MOVING AND MATERIAL HANDLING REQUEST

Please complete the Material Handling Form . If additional information is required, Facilities Services will contact you.

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Material Handling requests are used for:

  • Moving boxes or furniture;
  • Supply of any available surplus furniture from storage;
  • Pick up shredding/destruction of confidential documents;
  • Rental of tent tops for special events;
  • Ordering of official letterhead;and
  • Ordering of exam booklets.

A minimum of 72 hours advance notice is required to effectively handle request; please allow more time for special or department moves.

Charges are made against the cost centre for staff time or lost / damaged goods (e.g. boxes, tent tops).

Photocopiers may require moving by photocopier technicians; please contact Ted Gage, Printing and Duplicating at local 6209.

Telephone Service Requests must be submitted by Area Secretaries for all telephone moves.

Computer moves must be coordinated with Information Technology or local 6300.

Prices
Unreturned boxes $3.75 a box
Unreturned tape dispensers $25 per unit
Rolls of tape $2.25 a roll
Shredding

$9 a box

$16 a bin

Tent tops (10 X 10)

(10x20)

$20 a day per tent

$30 a day per tent

Exam booklets

$58.05 a box of 215 booklets

 

 

Official letterhead

$43.30 - 500 sheets

$10.00 - 100 sheets

SIGNAGE REQUEST

New style sign:

(1) Complete the applicable sign order form(s) and send to Facilities Services via email or inter-office mail; each must reference the online work order request # (see item #2 below).

(2) Submit an online work order request which references the sign order form(s), and specifically details the work.

Old style sign:

(1) Submit an online work order request directly, which specifically details the work.

Sign Request - Link

 

Other VIU Departmental Request Links

Purchase Order Request