Contact Us
General Inquiries:
Stephanie Didsbury
Teaching and Learning Support Assistant
- E. stephanie.didsbury at viu.ca
- P. 250.740.6167
- F. 250.740.6256
Teaching and Learning Inquiries:
teachlearn at viu.ca
- teaching and learning strategies
- integrating educational technology
- Elluminate (synchronous online learning)
- assessment/evaluation
- engaging students in active learning
- designing presentations and handouts
Moodle Tech Support Inquiries:
learnsupport@ at viu.ca
- technical support for online courses
- username/password not working
- unable to access Moodle course
- faculty requiring course supplements / new shells
- Moodle not working well; slow or unresponsive
- not able to access your online course/supplement
Where to find us:
Nanaimo Campus Library
Fifth Floor, Room 511
9:00 a.m. - 4:00 p.m.
Monday to Friday (except statutory holidays)
Phone: 250.740.6167
- Our doors will be closed at 4:00 p.m. daily, with the exception of pre-arranged and after-hours appointments.
Response Time:
48 hours
Your questions and requests for help are important to us. We will work our fastest to reply within this time frame. For more information, please see our Services and Hours page.