What is impacted: SRS and SLED; As our Finance systems are rolling over for the next fiscal year, both the Student Record System (SRS), and the Student Ledger (VIUWeb/Student aka SLED) will be offline.
Level of impact: Service Interruption. The above systems and tools will be unavailable during the maintenance period. The webpages for these tools will have a “Down for maintenance” message on them during the outage. All log-in sessions will be reset, so any unsaved changes may be lost. Everyone will have to sign back in once the outage is over.
Timing: Beginning at 2pm, Thursday, March 28. Ending at approximately 1pm, Monday April 1.
Preparation: Please have any changes in the above systems completed prior to 2pm, Thursday, March 28.
Posted on
Mar 27, 2024 - 13:31 PDT
Update -
UPDATE: The ArcGIS maintenance has been moved to later in the day, It will now occur from 5pm to 6pm, Thursday March 28.
Mar 27, 2024 - 15:55 PDT
Scheduled -
What is impacted: ArcGIS Software and its extra components; We are installing and activating the annual license update for our ESRI ArcGIS software.
Level of impact: Service Interruption. The ArcGIS software and its components will be unavailable during the Maintenance period. If you are in the software at the time a license expired message may appear, and you may be unable to save your work.
Timing: 12pm to 1pm, Thursday, March 28.
Preparation: Please save your work and exit the software before the maintenance begins.
Mar 27, 2024 - 13:25 PDT
What is impacted: Removal of Microsoft Project from VIU devices; With the license for Microsoft Project software expiring, the software will be uninstalled from VIU Devices.
Level of impact: Service Interruption. Because of the nature of Microsoft Office, it will close all Office apps prior to uninstalling Project.
Level of impact: Service Interruption. Because of the nature of Microsoft Office, it will close all Office apps while it is uninstalling MS Project.
Timing: Beginning 10pm, Sunday, March 30. Continuing until all copies of Microsoft Project have been removed.
Preparation: VIU Desktop computer users: Please save your work and log out of your computer at the end of the day on the Thursday, March 28. Do not shut down your computer or it will not uninstall the software overnight.
VIU Laptop computer users: Save your work and sign out of your laptop. Leave it powered on, but not signed in to, on the evening of March 30. Log into your device on Tuesday, and before opening any software check to see if Project is still installed. If it is, look for the Microsoft Project 2019 option in the Company Portal app and click Uninstall and confirm you want to uninstall the application. The pop up may look like it is uninstalling all your MS Office apps, but it is only uninstalling Project.
Posted on
Mar 27, 2024 - 13:38 PDT
What is impacted: VIU Websites. Our Web team performs updates to our Drupal Web Content Management System.
Level of impact: No Interruption. While no outage is expected, saving content during this timeframe within the Drupal platform may be slower.
Timing: 10am to 3pm, every Tuesday.
Preparation: None
Posted on
Mar 27, 2024 - 13:16 PDT