How do I pay?

How can I pay my student tuition, deposit and fees?

Student credit and non-credit tuition, deposit and fees can be paid in the following manner:

Make a payment within Canada

Vancouver Island University is registered as a “payee” with most Canadian banks and many credit unions and trust companies.

Log into your online banking:

If your bank is not listed, google search for your Bank’s login page.

Bank Account Set Up

Sign-in to your bank account, either directly through the bank’s website or through your My Student Record as there is a link to all the major bank websites under “My Fees” in your Student Record. Note: Even if you didn't use Web Registration, you can still pay your tuition online. Log onto your student record at My Student Record, go to “My Fees” on the menu bar, scroll down to internet banking, chose your bank and the link will redirect you to your bank login. 

  • Click on 'Pay Bills’, then 'Create/Update Payee List', then 'Add a New Payee'.
  • For 'Payee Name' type Vancouver Island University, click search, then choose it from the match list.
  • Enter your 9-digit Vancouver Island University student number as your account number (no spaces or dashes).
  • Vancouver Island University (VIU) should now be set up as a "Payee" and you may pay your fees on-line directly from your bank account

Fee Payment

  • To make an on-line payment, sign in to your bank account, select 'Pay Bills’, input the required information, selecting Vancouver Island University as the Payee.
  • Once the transaction has been confirmed, take a screen shot for your records.
  • Always remember to sign out of your on-line banking account and clear the history on the computer if you are not using your personal computer.

Confirmation of Payment Received

The date that you pay through online banking will be the date recorded as the "date paid" in your Student Record when the payment is posted. Allow 2 – 4 business days for the payment to be posted on your student record.

To check that the payment has been posted, sign into your My Student Record, select “My Fees” from the menu on the left-hand side. Under account type Click on 'the account name for example Tuition or application fees, the payment should appear under “Payment details”. A receipt button will appear to the right of a payment to allow you to be able to print a receipt if needed.

Interest will not be charged if you pay by the due date.

If you have a hold on your student account due to overdue fees, the hold will lift when the payment is posted to your account.

Cheques, money orders or bank drafts should be made payable to "Vancouver Island University" in Canadian funds. To ensure that your account is correctly credited, you must print your Vancouver Island University nine digit student ID number and full name on the front of the cheque, money order or draft.

Mailed or drop off as follows:

Mail to:

Vancouver Island University — Accounts Receivable
900 Fifth St, Nanaimo, B.C. Canada V9R 5S5

Drop Box location:

Main Campus Nanaimo
Student Affairs Building 200,
Level three outside main double doors
Nanaimo, B.C. Canada V9R 5S5

View the Nanaimo Campus Map

Cowichan Campus
Inside Building 700 (main building)
Near Welcome Centre and Student Affairs
Mon - Fri, 9 am - 2 pm
2011 University Way, Duncan, BC

We recommend that you use online banking method for payment, if this is not possible, we do accept cheques, money orders or bank drafts. The University is not responsible for mail service delivery, allow adequate time for mailed payments to reach the University. Postmarks on envelopes are not accepted as the received date. If a payment is received past the fee deadline indicated in your student record, interest and/or a late payment fee will be assessed.

For your protection, it is suggested that you use a trackable courier/postal service and for your protection keep the receipt. Once you have confirmation from the trackable courier that delivery has occurred to the University, allow 10 business days for the payment to show on your account. To check that the payment has been received, sign into your My Student Record, select 'My Fees' from the menu on the left-hand side. Under account type Click on the account name for example Tuition or application fees. The payment should appear under “payment details”. A receipt button will appear to the right of a payment to allow you to be able to print a receipt if needed.

Log onto your My Student Record, select "My Fees" link on the menu bar to the left. Any fees that can be paid by credit card are visible when viewing “My Fees”. The default payment amount is the total currently due or overdue in all your accounts that accept credit cards. Payment will be distributed between all those accounts which have outstanding charges, in due date order. The maximum you may pay is the total balance in all of those accounts.

To make a payment enter the amount you wish to pay below and click on 'Pay Now'. You will be taken to a page where you may enter your credit card information.

Make a payment from outside Canada

Use Vancouver Island University's online payment system paying with a credit card (MasterCard, Visa, American Express).

In your My Student Record any tuition or fees that can be paid by credit card are visible when viewing “My Fees”. The tuition or fees if any that can be paid with a credit card will be listed under “Credit Card”.

Log onto your My Student Record, select "My Fees" on the menu bar to the left.  The default payment amount is the total currently due or overdue in all your accounts that accept credit cards. Payment will be distributed between all those accounts which have outstanding charges, in due date order. The maximum you may pay is the total balance in these accounts.

To make a payment enter the amount you wish to pay below and click on 'Pay Now'. You will be taken to a page where you may enter your credit card information.

For example:

Payment will be applied to the following accounts:

Account Type

Amount Owed

Payment Amount

International Fees

$249.50

$0.00

Payment Amount: Enter Payment here  (Maximum payment is $249.50)

Pay Now

If you experience any difficulty in making a credit card payment on our website, please contact the Central Cashier’s office at 250-740-6236 or cashiers@viu.ca.

International students please contact the International Office at 250-740-6315 or iefinance@viu.ca.

If you are making your payment from a bank account outside of Canada you may send your payment to the Vancouver Island University via international wire transfer.

Wire transfer instructions:

Provide the Vancouver Island University information to your bank:

Beneficiary Bank Royal Bank of Canada (Downtown Branch)
SWIFT ROYCCAT2
Bank Address 205 Commercial Street
Nanaimo BC
V9R 5G8
Bank/Institution # 003
Transit # 03120
Beneficiary Account #  0000695
Beneficiary Name  Vancouver Island University

Sort code will be a combination of: Bank/Institution # 3 digits and Transit # 5 digits all together as follows: 00303120

IBAN # will be a combination of: Bank/Institution # 3 digits, Transit # 5 digits & Beneficiary Account # 7 digits all together as follows: 003031200000695

For US Banks – ABA Routing Number  021000021

Critical Information you must include:

  • Ensure your bank includes your nine digit Vancouver Island University student ID number, full name and birth date in the reference field for the wire transfer.
  • FAX a copy of the payment form confirmation to 1-250-740-6471 or email to:  iefinance@viu.ca.
  • Failure to do so will mean it will take longer for your payment to be identified. You are responsible for ensuring that the payment arrives before the payment deadline.

Reminders:

  • Bank Charges are the responsibility of the sender.
  • Routing/Intermediary banks often deduct a service fee so the amount the University receives is less than the amount you send. It is the student's responsibility to ensure payment to the University covers the outstanding amount. 
  • Only pay the amount(s) owing to Vancouver Island University, as over-payments may be rejected and returned to the sender.

If payment is received after the due date, you will be responsible for paying any applicable interest charges and/or late fees on the overdue balance.

Methods of Payment NOT ACCEPTED or Have LIMITATIONS:

Student tuition, deposits and fees payment method that are not accepted or have limitations include:

  • Payment in Person: Not accepted
  • Debit Cards: Not accepted
  • Cash: Not accepted
  • Credit Cards: Limited to the tuition, deposits or fees listed under “Credit Card” in your My Student Record when viewing “My Fees”
  • Third Party Credit Card: Vancouver Island University does not encourage the use of third party credit card payment services

FAQs

Call or email the Central Cashier’s office at 250-740-6236 or email cashiers@viu.ca.

International students call the International Office at 250-740-6315 or email iefinance@viu.ca.

Yes, in your My Student Record any tuition or fees that can be paid by credit card are visible when viewing “My Fees”.  The tuition or fees if any that can be paid with a credit card will be listed under “Credit Card”

No, it is not possible to pay tuition, deposits or fees in cash.

No, it is not possible to pay by debit card, however through your Canadian bank account you can pay through online banking.

No however computer terminals are available in various areas of the University if you do not have access to a computer.

Yes, someone else can pay your balance. If the person wishing to pay on your behalf has access to internet banking, they can set-up Vancouver Island University as one of their payees and use your Vancouver Island University nine digit student  ID as the account number.

Yes, more than one person can make a payment towards your outstanding balance. If the persons wishing to pay on your behalf  have access to internet banking, they each can set-up Vancouver Island University as one of their payees and use your Vancouver Island University nine digit student  ID as the account number. As the student, you are responsible for coordinating the payments so that your account is not over- or under-paid.

In general, payments should appear on your account within 2-4 business days.