How to Order Official Transcripts

Until further notice, there will be no in-person payment or ordering of transcripts at any campus.

1. Online: Log into your VIU Student Record, select Academics then Official Transcripts. Pay with Visa, MasterCard, or American Express.
2. By Telephone: 250.753.3245 Ext. 2510 or toll-free: 1.888.920.2221 Ext. 2510. You can pay over the phone with Visa, MasterCard, or American Express.
   For tiwšɛmawtxʷ Campus (Powell River) call: 604.485.2878 or Toll-free: 1.877.888.8890
3. By Fax: 250.740.6479, Attn: Records Department – Transcript Requests.
   Send complete request information (see Information Required below), including Visa, MasterCard, or American Express number and expiry date.
   tiwšɛmawtxʷ Campus (Powell River) campus Fax: 604.485.2868
4. Regular mail: send a cheque or money order with complete instructions to the address listed below.

Information Required

1. First and last name, current mailing address and phone number (if your name has changed, please tell us)
2. Student number while at VIU (or Social Insurance Number if unknown)
3. Program and years attending Vancouver Island University
4. How many transcripts are required
5. Where you would like the transcripts sent (if institution, name and address of the institution)
6. When you would like the transcripts sent:
   • Same Day Service: for mail out the next business day by regular mail
   • Seven Day Service: mail out by regular mail 7 business days after ordering
   • At the end of the current semester after grades are submitted
   • When certificate/diploma/degree notation has been added to your student record

Cost of Official Transcripts*

Note: We use Canada Post and regular mail and do not make courier arrangements.

Seven Day Service: $13.00 each. Transcripts are mailed out by regular mail 7 business days after the order date.

Same Day Service: $21.65 each. Transcripts are processed right away and sent by regular mail the next business day.

Additional cost for faxing

There is a $8.00 charge added for faxing a transcript, in addition to the cost of the transcript. Faxed transcripts are only copies, and are therefore “Unofficial”. You must provide the fax number of the destination.

We cannot mail transcripts without the payment information included in your order.

Note that you can also email or fax an unofficial transcript from your online student record for free.

*effective April 1, 2024

Transcripts from Other Institutions

How to order transcripts from your high school or other educational institution.

Campus Mailing Addresses

tiwšɛmawtxʷ (Powell River)

Attn: Records Dept.
Transcript Requests
Vancouver Island University
100-7085 Nootka Street
Powell River, BC  V8A 3C6

MBA/MScIB/IMBA Graduate Program Transcripts

2020-current

Follow instructions for ordering official transcripts above.

2007-2020

Students who took VIU’s MBA/MScIB Program in conjunction with England's University of Hertfordshire between 2007 and 2020 can order official transcripts directly from the University of Hertfordshire.

Transcripts orders are free, but you may want to have your U of H member/student number ready. This number would have been emailed to you when you enrolled in the program.

2002-2007

To order official transcripts for the MBA/IMBA program offered by the University of Hertfordshire from September 2002 to August 2007, please contact the Graduate Programs Office, Faculty of Management at GPfom@viu.ca.